Interview Questions

PowerApps

1. How multiple developers can work on same Power Apps application?
2. How can we share an App with another associate?
3. If we have 1000 users then what would be the appropriate way to share an app with these users?
4. What is the lifecycle of Power Apps?
5. How can we perform Monitoring?
6. How can we perform Error Handing?
7. How can we debug in a Power Apps application?
8. In Model Driven App, I have two entities: Country and Account. How can filter Data of Account entity based upon selected country?
9. What is the language use in Power Apps?
10. In PowerApps Portal, which type of programming used?
11. Can we use SQL Stored Procedures in Power Apps?
12. How can we external data sync in Dynamics 365?
13. What is PowerApps CLI?
14. What is Delegation in PowerApps?
15. Have you created any custom component in PowerApps?
16. Which custom component is not loaded in Gallery?
17. What is Patch and PatchAll in Power Apps?
18. What are variables in PowerApps?
19. I have to use multiple data sources in Model Driven App. How can I achieve this?
20. How can I speedup the PowerApps performance?
21. In PowerApps, I want to make an editable grid without using Horizontal/Vertical gallery?
22. In PowerApps where can we store the Credentials?
23. What is Spinner in PowerApps?
24. How permissions are given in PowerApps?
25. There are multiple developers working on a PowerApps app. The major we faced that every developer chosen font and color as per their interest. The client to follow a standard pattern. How can we achieve so that in future, if they need to make any change, they should not go on every screen and every control to make changes?
26. What type of variables we can create in PowerApps and how can we create them?
27. What is Update and UpdateIf in PowerApps?
28. How do I get response from Power Automate in PowerApps?
29. In case a Power Automate gets timeout, then how do I handle it in Power Apps and show relevant message?

Power Automate

1. How to manage try-catch in Power Automate?
2. How to secure User ID and Password from power automate or any relevant secure data?
3. what is Scope in Power Automate?
4. Can we use SQL Stored Procedures in Power Automate?
5. We are importing the excel file having first and last value is empty. Is there any OOB feature so that we can restrict the blank value not to save?
6. What are the limitations in Power Automate?
7. What is Bound and Unbound action in Power Automate?
8. What is Related and Unrelated action in Power Automate? 
9. Which action is used to get relationship between two tables in Power Automate?
10. What are Connectors and how can we connect On-Premise in Power Automate?
11. How can we transfer the Environment Variable and Connection References to QA environment?
12. Any specific scenario where we cannot use Power Automate?
13. Can you please tell me ten actions in Power Automate?
14. How error handling is done in Power Automate?
15. If I have to update 10000 records using Power Automate and encountered with an error during update of 5th record. How should I write flow that it should not failed. Instead, it skips that record and pick next record for update?
16. How to setup a Power Automate Flow to get trigger on 1st, 3rd, 7th & 13th of every month?
17. What are Response Actions in Power Automate?
18. How can I get million records of data from Dataverse using Power Automate and the push into SharePoint?
19. How can we improve performance of Power Automate flows?

Power BI

1. What is Power BI are what are it’s uses?
2. A table has multiple employees. How can we display data GroupBy on Country?
3. How Dashboards and Reports are created in Power BI?
4. What is a DAX function?
5. How can we get data in Power BI using FetchXML?
6. How can we get real time data in Power BI?
7. How can we create parameterized Power BI report?
8. How to group and summarize data in Power BI?

Power Virtual Agent

1. What is Power Virtual Agent? How can we use it?
2. How can we get employee details in Power Virtual Agent?
3. What is the purpose to use Virtual Agents?

Portal Apps

1. What are Portal Apps?
2. How can you manage the security in portal Apps?
3. What is Power Portal? Where can we upload the HTML file and JavaScript?

Azure

1. What are Azure Functions and where do we use them in general?
2. How to integrate Azure Functions in Dynamics?
3. What are Logic Apps? Any real-time scenario where you have used it?
4. What is DevOps CI/CD?
5. How can we perform Check-Out / Check-In code in DevOps?
6. What is Azure Bus?
7. How Azure Data Factory (ADF) used in Migration of premises Data to Azure Cloud?
8. Data Export Services got deprecated in Nov 2022. What is the replacement of it?
9. How can we use Azure Pipeline?
10. What is the need to create Azure Function, if same thing we can perform through Plugin or Power Automate Flow?

AI Flow

1. What is AI Flow?
2. How can we move AI flow from one environment to another environment?

D365 General

1. What is the architecture you follow in Dynamics 365?
2. What is a solution?
3. What type of components are found in solution?
4. What are the ways to exports a solution? Which is preferred over other?
5. What is deferred solution?
6. What is Page Life Cycle in Dynamics 365?
7. Which one executes first in D365 page: Business Rule or JavaScript?
8. Where can we use JavaScript and Business rule in Dynamics 365?
9. What is Admin Role in Dynamics 365?
10. How a solution can be deployed in Dynamics 365?
11. What is Customer Field Services (in Advance level)?
12. What is scope of Custom Workflow /Flow?
13. How to apply filtering in Employee table using grouping of those manager having 1 shared employee?
14. Why we are choosing the dynamics 365 CRM over Salesforce, Oracle ERP?
15. Presently the solution is On-Cloud. Later client says to move it to On-Premise. What are the things we need to take care of during deployment?
16. What is Data Export Services?
17. What is Azure Synapse Analytics?
18. What is .snk file in project?
19. What is Goal Management in every Quarterly Planning?
20. What is Customer Services module. Explain it’s life cycle?
21. What is Business Process Flow? Can we change the “Next” option with another text?
22. We have one Rollup field and one Calculated field. Will the Business Rule or Plugin work on change of these field’s value?
23. Can we call the JavaScript on Save and Close button in Dynamics 365? Scenario: we have to set Required validation. If validation is success, then save should run otherwise avoid the save function.
24. What is FetchXML?
25. How can a ribbon be customized and how can use JavaScript on click of a button?
26. I have enabled the AutoSave in an entity. However, customer requirement is to disable AutoSave properties? (For Specific set of Entities)?
27. What is Shared Variable and what are it’s limitation?
28. How to show external data in Dynamics 365 without any integration?
29. What is Dataflow?
30. We have Master table have records. We need to migrate it to another environment in such a way that their GUID must not change. How can we achieve this?
31. We have 1:N relationship between Account and Contact. On change of Account Manger what is best approach to update all associated contacts with new manager?
32. I have two forms - Form A and Form B, in Dynamics 365. I want to show individual form based upon user role. Is it possible and how?
33. What are workflows? What are their scopes?
34. What are the different types of workflows in Dynamics 365?
35. How to create an OOB workflow?
36. What is Business Process Flow (BPF)?
37. Can we use business process flow on more than 1 entity?
38. Can we use multiple entities in same BPF?
39. We have a Business Process Flow. Some users escalated that they are unable to see the Business Process Flow. What could be the reason and how can we resolve this issue?
40. What is the difference in V9.0 and V9.1 in the context of Business Process Flow?
41. What are the limitations of Business Process Flow?
42. We have Account and Contact entity. What is the relationship between them? Account:Contact & Contact:Account
43. What is Sitemap?
44. How do you customize the SiteMap?
45. How do we integrate PowerApps form in Dynamics?
46. What is Object model in Client-side scripting (talking about XRM object model)?
47. What is Complete life cycle of Customer Services?
48. How will you integrate the legacy application data in Dynamic 365 CRM?
49. When I click Save button then what happened in backend to save the data in an entity?
50. What are the different ways of data migration in Dynamics 365?
51. What are the steps of Data Migration?
52. How can you integrate the SharePoint library in Dynamics CRM?
53. What are types of audience in Customer Journey?
54. How can you integrate the .Net application with Dynamics 365?
55. How can you write the custom API in Dynamics 365?
56. What are Actions in Dynamics 365 and how we can call an Action in Power Automate?
57. What is best way to perform bulk data insert into table. We will not use the Plugin and workflow because it gives 2-minute execution limit?
58. How can we register the Azure Functions from Dynamics Registration Tools?
59. What is Enable and Display in Ribbon Work Bench?
60. We have found one extra field in production environment. How can we remove this extra field?
61. What is Publisher in solution?
62. What are different types of authentications in Dynamics 365? 
63. How will you authenticate any third-party Api in Dynamics 365?
64. How will you integrate of 3rd party Api in Dynamics 365 environment?
65. How will you authenticate API through HTTP Client in C#?
66. How will you create Custom Action in Dynamics 365?
67. How can we schedule Webjobs?
68. How are templates used in sending mails?
69. When creating the new currency in Dynamics 365, what are all fields gets created in backend?
70. How can we make unique key-value in Upsert query to perform an update on record?
71. How can we define custom Auto Numbering in Dynamics 365? Kindly explain Step by Step.
72. How can we delete the In-Active contacts from account?
73. What are Relationships? In Parental, apart from delete any behavior is working?
74. Which one is fast – “Query Expression” or “FetchXML”? Why?
75. Patch deployment on UAT / Production takes around 5-6 hours. Is there any way to complete it faster?
76. What is a Normal user and Application user?
77. Can we use custom action in JavaScript?
78. How can we embed Canvas Apps in Dynamics 365 CRM?
79. How can we pass some response to 3rd party API with the help of Actions?

D365 Sales

1. What is the life cycle of Sales Module?
2. What is playbook in Sales Module?
3. What is Goal and Goal Query in Sales Module?
4. How the price got selected against the product chosen and how do the system identify for retailer and distributer price?
5. What is Sales Forecasting?
6. What are Sales Accelerators?

D365 Marketing

1. What is Customer Journey in Marketing Module?
2. Can we use multiple segments in single journey?
3. What is marketing and what are the types of marketing?
4. What are Segments and their types?

D365 Field Service

1. How can we manage resources in Field services?
2. Which entities are used Field services?
3. How do we allocate resources in Field services?
4. What is the flow of Field services and Services Agent where he manages its entry?
5. What is Entitlement?
6. What is Resource Scheduling Optimization (RSO) and how can we configure it?

Entity

1. How to customize an Entity Form?
2. How to disable a link in Dynamics 365?
3. What is an Organization Owner in Entity?
4. What is organization entity and how can we set permission and privilege on this?
5. What is discount entity?
6. An entity called Bank details has account details. Now, the scenario is when a user opens a bank account details, the account number field must not show the value.
7. What type of search in Dynamics 365 (Global and Entity level)?
8. What is Name, Logical Name and Schema Name?
9. What are the types of Entity? (Standard, Custom, Activity, Virtual, Elastic…)
10. How can we restore the deleted records from entity?
11. What is Alternate Key in an entity?
12. What is Virtual entity and why it is used?
13. What is Elastic entity and why it is used?
14. Can we trigger Plugin and Workflow on Virtual entity?
15. How can we bind the Virtual entity in Form?
16. Can we create multiple Quick View forms?

Business Rule

1. When I export/import a solution having a Business Rule. Will the Business Rule get triggered?
2. What is Business Rule and what is scope in Business Rule?
3. What are the limitations of Business Rule?
4. Can we call business rule in JavaScript or vice versa?
5. Which triggers first: Business Rule or JavaScript and why?

Plugin

1. What are Plugins?
2. How do a Plugin work?
3. What are different stages of Plugin?
4. What is process to register the plugin and activate Plugin?
5. How to calculate the two fields using the Plugin?
6. How many types of execution Pipeline are there in Plugin? Explain.
7. Any specific scenario(s) where Plugin is used for customization?
8. What are images in Plugin? Explain?
9. In which pipeline stage we get both Pre-Image and Post-Image?
10. What is Message Type in Plugin?
11. What is Isolation in Plugin?
12. What in Synchronous & Asynchronous Plugin and give the real scenario?
13. How to perform unit testing of code in Plugin?
14. If we have more than 10 plugins on Pre-Validation. How to transfer plugin in no code approach in different environment.
15. Why we use Asynchronous Plugins?
16. If an entity has a Lookup column called Gender. If we pass the value as “Male”, the entity should be updated as “Female”. How can we achieve this using Plugin?
17. How to trigger a Plugin on button click?
18. What type of classes are used in Plugin?
19. How can a Plugin be move from one environment to another environment?
20. What is IPlugin Context in Plugins?
21. How can we prevent infinite loop in Plugin?
22. What is Target in Plugin?
23. What is Depth in Plugin? What is the min & max value of Plugin Depth?
24. What is Parent Context in Plugin?
25. What is Early Binding and Late Binding?
26. What is “Execute” and “Create” Method in Plugin?
27. What are the different options you observed when you register a Plugin?
28. Can we use Webhook in Plugin?
29. How can we get the Business Process Flow stage in Plugin?
30. How do we deploy plugins?
31. How do we move plugins using solutions?
32. What are Secure and Unsecure configuration in Dynamics 365?
33. Field level security is applied on a field. Logged-in user does not have access to that field. Now, can we access the that field data through Plugin?
34. What is way to implement the impersonation in Plugin?
35. When we are updating a record, what comes in context object?
36. What are the real-time scenarios where you have performed Pre-Validation in Plugin?
37. In Plugin where you manage the Azure SQL details (secure and unsecure configuration)?
38. If a Post-Operation Plugin gets failed, then will the data saved in Code Operation get Rollback or not?
39. How can we handle Plugin Time-Out exception in Dynamics 365 CRM?
40. What are the steps to be followed while registering a Plugin?
41. What is the used of Primary entity and Secondary entity while registering a Step?

Web Resource

1. How to use the Web Resource?
2. Can we use Web Resource on Server side?

Security Roles / Privileges

1. What is security?
2. What are Security Roles?
3. I have 4 independent units: USA, Japan, China, India. How can we allow the employee of USA to see all data of other units. How can we provide security?
4. What are Security Roles and how can we create them?
5. What is Field security and is of how many types?
6. Can we use Field security on Boolean Value?
7. What are the steps to apply the Field level security?
8. Which type of license used in Dynamics CRM?
9. How can you secure your environment in Dynamics 365 using AAD Group?
10. What does it mean if we give Create privilege with access level as Business Unit (Local) upon an entity in a security role? Example: Local Create Account privileges
11. Can we give read access level without using security roles?

Comparison

1. What are the differences between Plugin and Workflow?
2. What are the differences between Plugin and Process?
3. What are differences between Power Automate and Logic Apps?
4. What are the differences between PowerApps, Modern Driven Apps and Power Apps Portal?
5. What are the differences between JavaScript and Business Rules in Dynamics 365?
6. What are the differences between Pre-Validation, Pre-Operation & Post-Operation pipeline in Plugin?
7. What are the differences between Dashboard and Report in Power BI?
8. What are the differences between “Form”, “All Forms”, “Entity” scope in Business Rule?
9. What is the difference between the FetchXML and OData Query?
10. What are the differences between Owners Team and Access Team?
11. What is the difference between CRM Web Services and Microsoft.Crm.Sdk.Proxy?
12. What are the differences between Clear(), ClearCollect() and Collect()?
13. What is the difference between Dataverse Connector and Dataverse Legacy Connector?
14. What are the differences between Power Platform and Dynamic 365 CRM?
15. What is the difference between Primary key and Foreign key?
16. What are the differences between SOAP and Rest services?
17. What are the differences between Custom Action and Custom API?
18. What are the differences between Update and Upgrade in Dynamics 365?
19. What is the difference between “==” and “===” in JavaScript?
20. What is difference between Append and AppendTo?

Other Common Questions

1. What is Power Shell and what it is used for?
2. Have you done any Integration in Dynamics 365 or On-Premise?
3. Which tools are used to Migration?
4. Have you done any integrations of D365 with third party applications?
5. In context of jQuery, which method you used to perform the CRUD operations?
6. XRM.WebApi is Synchronous or Asynchronous?
7. Can you make XRM.WebApi as Synchronous?
8. What is a Palindrome string and how can we check if a string is Palindrome?
9. How to create a PCF control and how to use it in Dynamics 365?
10. What is PCF?
11. How do you manage code solutions (GIT, TFS…)?
12. Any ticket management tool you are using (ServiceNow, Jira…)?
13. What was the client base for the projects you worked upon (how many users were using application)?
14. How were you handling workflows in Dynamics 365 prior to Power Automate?
15. How are you deploying Canvas Apps / Power Automate Flows from one environment to another environment?
16. Have you worked on PowerShell?
17. What are Service End Points?
18. How to handle User Authentication while using services (probably service end points or Web Apis)?
19. If you have integrated the SharePoint document library with Dynamics 365 then by default the name of file will appear as “File Name” + “GUID”. How can we change? Example: “ID” + “GUID”.
20. What is Console application? 
21. How can we make custom Rest API? 
22. What is SSIS & SSRS Package. Have you worked on it?
23. What are Rest APIs?
24. Any idea about Liquid Programming?
25. Which all industry domains you worked in?
26. How can we use LEFT & RIGHT JOIN in SQL? Give any example of a SELECT query including WHERE clause and GROUPBY?
27. What are the steps to deploy a solution?
28. If multiple users are updating the single record at same time, then what will happen? Will all updated gets done successfully or any error will occur?
29. What are the differences between Abstract class and Interface?
30. What are On-premise in jQuery?
31. What is Await and Async in jQuery?
32. What is code for Single Select and Multiple Select in jQuery from an entity?
33. Have you used SSIS package using the Kingsoft tool?

Case Study

1. I am a tea seller where customers come in and purchase tea. Can I fit Dynamics into this?
2. I have a text field with 100 characters limit. It has been exported as Managed solution from DEV and imported into Production. During import, I changed the character limit to 200 characters. Later in future, the limit has been changed to 300 characters in DEV and now importing the managed solution into Production. What will be the final characters limit?
3. I have a text box in production. The entity itself has millions of records. Now customer wants to convert into Option Set field. How will I implement these changes?
4. I have an account entity. While creating an account, I want to perform some calculations at the backend before saving the record. I want to use Plugin for this purpose. Please suggest what would be the approach and at what stage it will be written?
5. I want to migrate bank accounts to Dynamics 365. I have a text field in Dynamics 365 where I will input the bank account number. Then I have a ribbon button. Clicking this button should validate the account first (using secured API) and then insert into Dynamics 365. How do we achieve this?
6. You have received the project requirements. Now, how will you provide the estimates?
7. I want to create a highly customized PowerApps application using HTML. Is it possible? If yes, then how?
8. How do you manage Wholesalers and Retailers in Dynamics 365 Sales?
9. In case, if one synchronous plugin gets failed, then the asynchronous plugin will trigger or not?
10. How will you create a Case?
11. If user is on Account Form and select a Contact lookup value; we need display related details of selected contact on that account form. How can we do this?
12. How can we assign all active records to a lookup field?
13. By default, Xrm web APIs are Asynchronous. If I have multiple calls, I need a synchronous call. What should I do in this case?
14. How will you delete more than 10000 records from an entity. Have you faced any exception or time out?
15. We have written a Plugin and the code contains “target.Attribute =Cognizant”. What does this code mean? 
16. How can we send unique birthday wishes to 5000 employees on same day?
17. We have 2 business units: Unit-A and Unit-B. An account of Business Unit B has been disabled. How can user of Business Unit A see all the data of Business Unit B user?
18. Presently, I am having security role of Salesperson. I have been promoted to Sales Manager. How do I get my role changed in Dynamics 365?
19. In which scenarios we will choose Plugin and in which scenario we will choose Power Automate?
20. In a Dynamics 365 form, we need to show a particular section based upon security role. IS it possible and how?
21. In a Dynamics 365 form we need to show/hide around 20 fields based upon a condition. What would be the preferred way to achieve it?
22. In Model Driven Apps, I want to Show/Hide left navigation links based upon the logged-in user role. How can we implement this?
23. A particular field (e.g. Salary) need to be visible only to Manager on Dynamics 365 Form. Is it possible? How?
24. I have to make a bulk update in Dynamics 365 where data is getting received from an API in bulk itself. Now, if at any point validation gets failed, all the process must get rolled back. Is it possible?
25. Any real time scenario where we use Canvas Apps and Model Driven Apps?
26.  
    
    
    
1. How can we set the security role of regional office Noida to see all records?
2. How can we set the security role of Branch A to see all records of teams?
3. How can we set the security role of Teams to not see all records of Branch A?
4. How can we set the security role to Teams to see all records Across of Branch?
27. Each employee has a manager, and each manager has the department. Now, without using system entity how can we set the relationship between them?
28. How can user of Unit A view records of Unit B?

Visionary

1. What have you done in Dynamic?
2. What is your vision?
3. Are you familiar with Azure?
4. What is your current role?
5. How can you meet your timeline if it is breaking in any milestone?
6. What kind of documents have you created?
7. How can you motivate your team?
8. If a particular team member is not performing well then how will you manage?
9. How will you work with a tester (QA)?
10. How will you make an Effort Plan?
11. Any complex challenge you faced in previous project?
12. How will you perform a Code Review?
13. When you developed an App, what are necessary points you need to remember?
14. How will you make Proposal and Document during the project?
15. How you write user stories?
16. What are the suggestions given by your manager during annual review?
17. How can we make the Planning and Risk Analysis?
18. What can you do if you timeline will not meet, what step you will do?
19. How can make do if employee does not cover some time before the deployment?
20. What is Scrum Master Component?
21. What is the Prerequisite for any Integration?
22. Any tool used for Project Management?